Read how to improve guest satisfaction in our new ebook!

What is the lodging industry's latest threat? Germs. In face, 76% of guests worry about germs left behind by previous guests and think that hotels should be doing more to protect them.

Research shows 76% of guests worry about germs left behind by previous guests. How does it affect your guest satisfaction survey scores? Download the eBook to discover the link between a hygienic experience and customer satisfaction in the hotel industry.